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1. Refunds only through cheque for bookings made by cash/cheque/bank transfer.
2. Online refunds for bookings made through the website usually take 7-10 working days.
3. Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
4. The original receipt must be presented for processing the refund.
5. Credit/debit card cancellations will be charged 5% extra.
6. If client paid twice for one transaction, the one transaction amount will be refunded via same source within 07 to 10 working days.
7. Total advance paid will be retained if cancelled anytime between 3 months and 31 days prior to the date.
8. 100% of the advance will be retained if cancelled 1 month prior to the date.